Home > Model Railroading > Customer Service & Resources

Model Railroading Customer Service Area.

Repair & Service

Please contact our customer service department for an RA number (Return Authorization) before returning your product.

1) We may be able to resolve your problem promptly via phone or email.
2) If your problem is resolved, you will avoid the cost of shipping.
3) Products with RA numbers are serviced first. Communicating with us prior to returning your product will speed up the repair process.

For General Inquiries Please Call: (732) 225-2100

For Parts & Repair Please Call: (732) 225-6360

If you would prefer to contact us via email, please see the categories below:

If Your Question Is Related To: x Contact:
General Inquiries About Model Railroading:
x mrcsupport@modelrectifier.com
Billing and Orders:
x weborders@modelrectifier.com
DC & AC Power Supplies or DCC Decoders & Systems:
x traincontrols@modelrectifier.com
Model Power or Mantua Classics:
x mpmantua@modelrectifier.com

Resources and Manuals


Please click on a link below to see the associated resources:

Train Controls

Model Power & Mantua