Home > Crafts > Customer Service & Resources

Crafts & Educational Customer Service Area.

For General Inquiries Please Call: (732) 225-2100

For Parts, Please Call: (732) 225-6360

If you would prefer to contact us via email, please see the categories below:

If Your Question Is Related To: x Contact:
General Inquiries About Crafts & Educational:
x [email protected]
Billing and Orders:
x [email protected]

International Returns

All international returns must have a Return Authorization (RA) Number in advance. Please email [email protected] to obtain a RA and further instructions. All goods with a RA must be received within 30 days after a RA has been issued. Returns sent to Model Rectifier Corporation (MRC) without receiving a RA number may result in the liquidation of your item.

The cost of shipping and proper packing of the returned product is the responsibility of the customer. MRC does not pay international return shipping costs nor accept responsibility for damage during shipping.

Return shipments are the legal responsibility of the customer, and all compliance issues with your selected shipper must be met.

Resources and Manuals

Please click on a link below to see the associated resources:

Coming Soon