Model Railroading Customer Service Area.
Repair & ServicePlease contact our customer service
department for an RA number (Return Authorization) before returning your product.
1) We may
be able to resolve your problem promptly via phone or email.
2) If your problem is resolved, you will avoid the cost of shipping.
3) Products with RA numbers are serviced first. Communicating with us prior to returning your product will speed up the repair process.
For General Inquiries Please Call: (732) 225-2100
For Parts & Repair Please Call: (732) 225-6360
If you would prefer to contact us via email, please see the categories below: